Common business problems

Q: How do I create a trading account?

A: Creating an account is simple and fast. Click to create a real account, fill out the form, and you will receive the login information immediately after completing your registration email. You can log in to our service and support, and click on the deposit in the main menu to facilitate deposit.

Q: Do you provide a management account? If so, what is the minimum deposit and fee?

A: We are not providing management accounts for the time being, we are working hard to develop this service. But we have multiple account management systems, so if you are a veteran of trading or have your own money manager, we will provide you with the best possible service.

Q: Can I change the base currency of my account?

A: Sorry, no, all of our bottoms are settled in US dollars.

Q: Is my money safe?

A: We ensure your funds are safe through the Australian Financial Instruments Market Regulations. The rules are as follows: Client funds are isolated from the client’s funds and deposited in a separate customer account. These funds cannot be paid to the creditor or reimbursed for any debts and expenses of the company. Bank Accounts We operate and maintain customer accounts under the Australian Financial Institutions organization. Investment Compensation Fund (ICF) The Investment Compensation Fund will ensure that the company can compensate all customers in the event of bankruptcy or failure to fulfill its commitments. The cost of this compensation will be determined based on the customer’s general statement level.

Q: When can I trade?

A: The account can be traded as long as it is deposited. To log in to the service and support, click Deposit in the main menu, select a deposit method that you prefer, follow the instructions provided, and confirm your payment.

Q: What is the spread you provided?

A: We can provide a floating spread of at least one point. No repeat quotes: Customers enjoy the most direct market price. You can find out more about the spreads here. (hyperlink – price advantage)

Q: Do you offer news transactions?

A: Yes, we provide

Q: What is the leverage you provide?

A: The leverage we provide is 1:100 – 1:400

Q: What is the margin/margin ratio/available margin?

A: Margin can be regarded as the actual deposit required to maintain the position. : Contract size / leverage. For example, if you trade a standard lot of EUR/USD (we assume its exchange rate is 1.4300), the base currency of your account is US dollars and your leverage is 1:500, the margin is: 100,000/ 500 = $200 Euro, the current exchange rate is 1.4300, then the conversion to US dollars will be displayed as $286 in your account. The margin ratio is a calculation formula net/margin X 100%. If you have a standard account and the margin ratio drops to 50%, you will be automatically closed.

Q: How to calculate the margin?

A: The foreign exchange margin is calculated as follows: Margin = [lots * (contract size / leverage)] * opening price, in the standard account, the contract size of all foreign exchange currencies is 100 000 units. For example, if the base currency of your trading account is US dollars, the leverage is 1:500, and the price of the 1 pair of European and American pairs is 1.40000, the margin is calculated as follows: (1 * 100 000/500) * Opening price = 200 Euro * 1.40000 = 280 USD is the main currency in the European and American currency pairs. Since your account is US dollars, the system will automatically convert 200 Euros to 280 USD. There will be a $280 deposit in your account.

* Risk Warning: The company's services include products that are traded on margin. The potential loss may exceed the risk of depositing funds and may not be suitable for all investors. Please ensure that you fully understand the risks involved.